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Terms & Conditions

Last updated: November 9, 2026

1. Acceptance of Terms

The NCLEX Nurse Prep platform (the "Service") is operated by Zlaya Tech LLC, a New York limited liability company doing business as NCLEX Nurse Prep ("NCLEX Nurse Prep," "we," "us," or "our").

By accessing, registering for, or using the Service, you ("User") agree to be legally bound by these Terms & Conditions ("Terms"). If you do not agree to all of these Terms, you must not access or use the Service. Your continued use of the Service after any modification of these Terms constitutes your acceptance of the revised Terms.

These Terms apply to all visitors, registered users, and others who access the Service.

2. Educational Purpose — Not a Substitute for Professional Education

The Service is provided strictly for educational and exam-preparation purposes only. NCLEX Nurse Prep is not a licensed educational institution, accreditation body, or healthcare provider. Nothing on this platform constitutes medical, clinical, nursing, or professional advice.

Practice questions, explanations, and all other materials on the Service:

  • Are intended solely as supplementary study aids for NCLEX-RN and NCLEX-PN exam preparation.
  • Do not guarantee passage of any licensure examination.
  • Do not qualify a User to practice nursing or any other healthcare profession.
  • Should not be used as a sole or primary source of clinical education.
  • May contain errors, inaccuracies, or outdated information.

Users assume full and sole responsibility for their academic preparation and any decisions made based on content obtained through the Service.

3. No Guarantee of Exam Passage

NCLEX Nurse Prep makes no representation, warranty, or guarantee that use of the Service will result in passing the NCLEX-RN, NCLEX-PN, or any other licensure or certification examination. Exam outcomes depend on a wide range of factors beyond the scope of this Service, including but not limited to the User's individual preparation, educational background, test-taking ability, and health.

The only exception is our Pass or Your Time Back guarantee: a User who meets its terms and does not pass may claim additional access to the Service at no charge, as set out on that page. It provides additional access only. It is not a refund, and it does not promise a passing result.

4. Content Accuracy Disclaimer

The question bank (its questions, case studies and rationales), the flashcards, and the other study content on the Service:

  • Have not been reviewed or verified by a licensed nurse educator prior to delivery.
  • May contain factual errors, outdated clinical information, misleading rationales, or content inconsistent with current nursing practice standards.
  • Are provided "as is" with no warranty of accuracy, completeness, or clinical correctness.
  • Should be independently verified against authoritative nursing textbooks, NCSBN guidelines, and other credible sources before being relied upon.

NCLEX Nurse Prep expressly disclaims all liability arising from User reliance on the Service's content.

5. User Accounts & Responsibilities

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete registration information.
  • Maintain the confidentiality of your account credentials.
  • Accept full responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.
  • Not share your account credentials with any third party.
  • Not create more than one account per individual.

NCLEX Nurse Prep reserves the right to suspend or terminate accounts that violate these Terms, at its sole discretion, without prior notice or refund.

6. Plans, Payments & Refunds

Access to premium features of the Service requires a paid plan. By purchasing a plan, you agree to the following:

  • Merchant of record: You buy plans through Link, a checkout service of Stripe, which acts as the merchant of record for the sale. Link charges your payment method, collects and remits any sales tax, VAT or GST, sends your receipt, and handles payment questions, subject to its own terms. We provide the Service you purchase.
  • One-time charge: Plans are billed as a single one-time payment for the access period selected at purchase. There are no automatic renewals.
  • Taxes: Prices include any applicable sales tax, VAT or GST. Link may show the price in your local currency.
  • Non-transferable: Plans are personal to the purchasing User and may not be transferred, shared, or resold.
  • Refund policy: All purchases are final and non-refundable unless required by applicable law. Refund requests may be considered on a case-by-case basis at NCLEX Nurse Prep's sole discretion. Link may also handle a refund request you send it, under its own policies. A refunded purchase ends the access it added.
  • Access expiration: Access to paid features expires at the end of the purchased access period. NCLEX Nurse Prep is not responsible for any content, progress, or data lost after access expiry.
  • Price changes: NCLEX Nurse Prep reserves the right to change plan prices at any time without prior notice.

7. Acceptable Use

You agree not to use the Service to:

  • Reproduce, copy, redistribute, sell, or commercially exploit any portion of the Service or its content without prior written consent.
  • Use automated tools (bots, scrapers, crawlers) to extract or collect data from the Service.
  • Attempt to reverse engineer, decompile, or otherwise access the source code of the Service.
  • Interfere with or disrupt the integrity or performance of the Service or its underlying systems.
  • Upload or transmit any malicious code, virus, or harmful content.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Violate any applicable local, state, national, or international law or regulation.

8. Intellectual Property

All content on the Service — including but not limited to questions, explanations, text, graphics, logos, software, and design — is the exclusive property of NCLEX Nurse Prep or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for personal, non-commercial exam preparation purposes. No other rights are granted.

9. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Any warranty that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
  • Any warranty regarding the accuracy, reliability, completeness, or timeliness of any content on the Service.

NCLEX Nurse Prep does not warrant that use of the Service will meet your requirements or expectations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, NCLEX Nurse Prep, its owners, officers, employees, agents, affiliates, and licensors shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, punitive, or exemplary damages.
  • Loss of profits, revenue, data, goodwill, or other intangible losses.
  • Damages resulting from failure to pass any examination or obtain any license or certification.
  • Damages arising from reliance on the Service's content, quiz questions, or clinical explanations.
  • Damages resulting from unauthorized access to or alteration of your data or account.
  • Any other damages arising out of or in connection with your use of, or inability to use, the Service.

In no event shall NCLEX Nurse Prep's total liability to you for all claims exceed the amount paid by you for access to the Service in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless NCLEX Nurse Prep and its owners, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your access to or use of the Service.
  • Your violation of these Terms.
  • Your violation of any third-party rights, including intellectual property or privacy rights.
  • Any content you submit, post, or transmit through the Service.

12. Third-Party Services

The Service integrates with third-party services including Stripe and Link, Stripe's checkout service, which is the merchant of record for purchases. Your use of those services is governed by their respective terms and privacy policies. NCLEX Nurse Prep is not responsible for the practices, availability, or content of any third-party service.

13. Service Availability & Modifications

NCLEX Nurse Prep reserves the right at any time and without notice to:

  • Modify, suspend, or discontinue any part of the Service.
  • Remove, edit, or update any content on the Service.
  • Restrict access to all or part of the Service.

NCLEX Nurse Prep shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with applicable rules.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Zlaya Tech LLC with respect to the Service and supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.

17. Changes to These Terms

NCLEX Nurse Prep reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page. The "Last updated" date at the top of this page will reflect the date of the most recent revision. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

18. Contact

If you have any questions about these Terms, please contact us at [email protected].